#Class 5 Softswitch Software
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uchihajason69 · 1 year ago
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crmvoipsoftwaresolutions · 2 years ago
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An Introductory Guide for Class 4 Softswitch Solution
Class 4 Softswitch solution has become acknowledged as the best tool that helps route call traffic en masse from one destination to another. A class 4 Softswitch enables the routing of VoIP calls to international destinations using IP networks. Connecting with a local class 5 Softswitch, a class 4 Softswitch sends calls through international channels and then connects with another class 5 Softswitch to complete the call.
A class 4 Softswitch solution is emerging as an important VoIP tool as it routes calls from a source to a destination, dealing with carriers, data, and call volume as well. In this blog, we dive deep to know the class 4 Softswitch in detail. We’ll also find answers to why it makes VoIP services more robust and reliable.
What is a Class 4 Softswitch?
Call switching as a practice has been around in the telecommunication industry for a long time. It has been used to interface callers with their recipients. Before the Softswitch landed on the horizon, this process was conducted manually, with administrators shifting phone lines physically from one circuit to the next. The Softswitch has made this practice automated.
Softswitch software helps to launch, manage, route, and terminate calls in VoIP networks. Both class 4 and class 5 Softswitch have emerged as the most widely implemented solutions for routing calls through different networks. For instance, if a user in the United Kingdom wants to call a number in the USA, a class 4 Softswitch will route the international call and maintain it as well till the call ends.
VoIP networks use different types of codecs and protocols. Also, the caller and the recipient may be using different types of telephony infrastructure. In such a scenario, the VoIP Softswitch does the transcoding of the different codecs that are used at both ends of the call. The same holds true for protocol conversion as well. If it is different at both ends of the calling line, the class 4 Softswitch does the protocol conversion to ensure a smooth flow of audio or video signals.
The class 4 Softswitch was originally designed to carry out the functions of call routing, protocol conversion, and transcoding seamlessly. But over time new and path-breaking features have been added to the solution. The new versions of the class 4 Softswitch come with security provisioning, failover, load balancing, backup, and reporting. It’s turned the technology on its head, making it a one-stop solution for all VoIP call connections.
What’s more, the new breed of class 4 Softswitch solutions also supports more call volume than its predecessors, giving VoIP solution providers an opportunity to scale their infrastructure and services. The solution also comes as a web based application making it easy to be accessed remotely and enables a cost-efficient way of scaling voice services and offering a foolproof presence between interexchange carriers.
Class 4 Softswitch solutions come with a laundry list of features that have turned VoIP services more profitable thanks to efficient routing and billing. What’s more, being a robust, scalable, and consistent solution, the Softswitch can easily manage and control VoIP calls, signaling, and every other aspect of large-scale VoIP calling.
Are you looking for class 4 Softswitch development services?
AC InfoSoft offers the best development services to build a wholesale Softswitch solution.
To learn more about class 4 Softswitch development services, please visit https://www.acinfosoft.com/class-4-softswitch/
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alexcarson912 · 6 years ago
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Class 5 Softswitch Solution Development For Current and Future Requirements
Technologies evolve. Markets change. VoIP service providers and carriers need to realign to take advantage of emerging opportunities and to stay current. In this scenario, sticking with existing legacy class 5 softswitches can prove to be a bottleneck to further expansion or to meet current demand. It pays for such services to look to the present and future in class 5 softswitch technology, development and deployment.
Market realities
Carriers and VoIP service providers may be satisfied with serving wholesale market with class 4 softswitches and including class 5 softswitch as an afterthought for retail. Today, the retail segment presents great opportunities for cloud voice platforms and technologies that have capabilities to handle not just voice but also video and media. This calls for the latest in class 5 softswitch development. This carries forward the standard features while including better capabilities to scale, virtualize and put in place a flexible IP multimedia subsystem environment to service the retail segment. Mobility is one reason to have a class 5 softswitch in the IP network. Businesses that relied on PSTN are now switching over entirely to VoIP communications. Even home users realize the advantages of VoIP, especially for long distance and international calls. Competition between carriers is fierce. Older softswitches are expensive to maintain and have limited functionality.
Custom development the key
Each carrier and service provider’s infrastructure is different and so are customers and usage patterns across various segments. In this scenario it is custom class 5 softswitch development that will satisfy technological needs. In addition, customization extends to billing and account management, further facilitating the financial side of operations. The crucial factor is how well the class 5 softswitch development is aligned with existing infrastructure and business models to fit right in and be future-proof while including scope for further expansion. The cloud based softswitch is a natural choice since it leaves the onus of upgrades and maintenance on the vendor.
Smart technologies
The standard route even in custom development of class 5 softswitches is to implement technologies but the better class of vendors will provide smart and intelligent solutions. Features like call authorization, conferencing, call routing, call forwarding and auto-provisioning gain a lot when some degree of artificial intelligence is incorporated into the softswitch solution for carriers. Carriers using hardware based or legacy class 5 softswitches will find that a modernized and custom deployment transforms their operations, reduces costs, delivers satisfaction to users and opens up more avenues for growth. It is not easy to find a VoIP developer with capabilities in AI implementations but there are a select few who do deliver next generation technologies that are a cut above the rest. And when you get this in a scalable, hosted, pay-as-you-go package, it becomes even better.
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teletalkapps · 3 years ago
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All you need to know about Class 5 Softswitch
Class limitations do not apply to Teletalk Class5 Softswitch & VoIP Billing. Teletalk Class5 Softswitch provides security against the threats like DDoS attacks, MySQL Injection, etc., allowing us to tailor our recommendations to each client’s unique set of circumstances. Other features include real-time VoIP billing and a system for easily adjusting rates for both customers and suppliers.
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Because of their superior product and service, Teletalk has become an industry leader in VoIP software. If you believe that technology can and should also come with elegance, then the Teletalk VoIP Billing solution is for you. Teletalk’s VoIP billing system is the stylish outcome of using cutting-edge technology. The VoIP billing software Teletalks provide has improved features and a sophisticated design.
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It works with and may be incorporated into any existing VoIP system. All of the current and future needs of the rapidly expanding telecom sector were taken into account throughout its development. VoIP solutions, such as VoIP Billing, are particularly well-timed given the fast evolution of the telecommunications business.
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● Providing medical professionals with “white-label” mobile applications: Brand the app with your company’s name and modify it to fit your needs, and you’ll be able to compete with established firms while spending much less time and money.
● Improving the User Interface: Service providers may provide value for today’s consumers by allowing them to interact effortlessly via a single user interface on any of their preferred devices, despite the fact that they may be juggling several communication apps and services across those devices.
● Sources of Future Income: You may expand your current VoIP company with the use of a branded Unified mobile app and service.
New Releases
MS Features with SMS Billing
PIN to PIN Balance Transfer
Mobile Topup
Callshop System
Account and user management
Multiple Calls on one account
Customer management
Prepaid/Postpaid recharge
Agent account
Batch management
Signup(customer)
Account detail(Agent,Customer)
Recharge/Payment Online
SIP Device Add/Delete
Limit the maximum number of Calls per customer
Block Prefix
CDRS
Invoice
Charges
IP Termination (Wholesale)
Real-time billing
Multiple level reseller
Multiple provider creation & login
Rate Management
Billing Increment
Termination Rates
Origination Rates
Rate Group
Connect Charge
Expiry of rates
Import Rate sheet
LCR & Gateway Management
Multiple Provider supported
Multiple Gateway supported
Add multiple SIP Providers
Provide redundancy based on cost
Strong LCR engine
Call Limitation per trunk
Many trunks per provider
Costs for provider routes based on area code
Limitation channels by each provider
Billing Reports & Invoice management
CDR (Admin, Sub-Admin, Reseller, Sub-reseller, Customer,provider )
Live Calls Report
Summary Report
Trunk Stats
Search Criteria for reporting
Export report to PDF & Excel
Invoice generation
Payment Report
Commission Report
ASR & ASD
IVR Management
IVR prompts( balance,destination, credit time)
Customize IVR in multilanguage
DID Management
DID Management from Portal
Web Interface
Multi Language Support
Real Time Customized Billing Interface (Color & Theme of Form, Table, Menu & Buttons)
Calling Features
VoIP Wholesale
Calling Card
PC-Phone
Device-Phone
Phone-Phone
Mobile VoIP
Redundant Architecture
Server Failover
Database Replication
Additional Features
Multi currency support for Balance
Signup
Email Notification
User Validation support for admin
Export data into PDF or Excel
The Retail and Wholesale VoIP solution provided by Teletalks’ Class5 SoftSwitch and VoIP Billing is both comprehensive and cutting-edge. It provides an extensive selection of call-routing features that may improve efficiency and performance for both small and large-scale VoIP service providers.
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ikcondialer-blog · 7 years ago
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Ikcon Softswitch Server is more reasonable for Business Communication
The distress in the web world has incited different changes in the telecom business. Nearby an extended demand over the globe, the industry has even watched different mechanical movements that have energized speedier and more capable correspondence. A softswitch is the central device in a VoIP sorts out that associations phone calls with the product and impacts correspondence to monetarily insightful and astute. Nowadays, associations are changing to Softswitches that continue running on encouraged servers utilizing the Voice over Internet Protocol development. This contraption holds each one of the features and execution of a normal switch and diverse additional ones, which have made it exceedingly well known with the media interchanges firms.
It is for the most part utilized for call controlling, supervising, and flag the phone calls. This device can manage different media streams, for instance, video, fax, data, and voice. A softswitch can get down cost of a firm which is a basic factor in looking after power. This device also gives more common features similar to power and unwavering quality, which are required by late media transmission associations. The softswitch framework is incredibly versatile. It is straightforward and easy to manage. This contraption can not simply manage a high measure of phone calls, yet what's more gives overwhelming quality, which altogether impacts the media transmission firms. The best part with this device is that it needn't mess with a particular hardware. You can without a lot of an extend present it in your PC.
 This VoIP switch is especially pliant and adaptable since it can be utilized to interface PC to PC, Phone to PC, and IP to IP. This adaptability of softswitch helps its sensibility and adequacy. This is the inspiration driving why different corporate houses today include this device as an enormous bit of their VoIP arrange. One can even broaden and update the softswitch limit. Softswitch is totally impeccable with any of the SIP-based applications. If you require wellness, flexibility, upgraded security, and most extraordinary framework uptime, it is judicious to pick the softswitch stage and capitalize on its purposes of intrigue.
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Associations placing assets into softswitch are getting a charge out of different focal points gave by this advancement. Softswitch offers little scale and likewise tremendous scale associations with merged, encouraged correspondence game plans. This softswitch server gives distinctive purposes of enthusiasm over normal trading options. Softswitch diminishes the cost of offering organizations by utilizing apparently esteemed IP frameworks. Softswitch even enables the telecom firms to inject their present enthusiasm for trading and affirmation headway to allocate VoIP correspondence. This advancement has completely changed the way associations approach correspondences and has influenced exchanges to additionally created. Softswitches can be utilized for fax transmissions in future.
Center of broad it would be perfect on the off chance that you the Softswitch and its uses has smashingly changed the VoIP shape and esteem stretch out empower providers to store their advantage capacity and again reveal in various folds. on this story, you spinal area well worth close by Softswitch and its intrusion on the most extraordinary propel declaration courses of action of past length. The field is colossal to meander in however is anything but difficult to interface with the offerings and the contraption creation through the telecom associations, one such rising name inside the field is Ikcon  Infotech, that is on method for improvement with the fine deliverable offerings of VoIP related stock and resolve all request related with the stock with the help of specialists and experienced masters, the need of VoIP software things as VoIP trade is required by using all organizations paying little heed to whether little or enormous to control the float of calls and deliver an unhindered business and lead advancement to influence a growing to number of huge business.
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seoteletalkapps · 3 years ago
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Best Class 5 Softswitch in VoIP Business year 2022
Class 5 Softswitch with Billing and Routing with extended functionality, increased stability and professional support directly from the developers.
A Softswitch is a software-based device in a VoIP network for managing voice traffic and routing calls within the network.  A Class 5 softswitch is a type of hardware that VoIP providers, cell phone carriers, and PSTN carriers use to connect to each other. In contrast, a Class 5 Softswitch is a telephone switch or telephone exchange in the public switched telephone network, located at the local This platform enables service providers to build scalable and robust VoIP services which can range from small single server deployments to cluster solutions.Sipwise Class 5 Softswitch is a turn-key, carrier grade VoIP Softswitch, and as such, it is the core system of our unified communication solutions.
A class 5 Softswitch is a product based gadget that permits all the VoIP providers, PSTN transporters and wireless transporters to cooperate with one another without any problem. There are 5 unique kinds of switches that are accessible and the class 5 is one of them. Remember that the quantity of the Softswitch steers clear of the nature of the item however the region. Class 5 softswitch permits you to associate the end clients, though class two to four assists you with interfacing the urban communities, towns and states. Class one is for worldwide systems administration purposes. For any VoIP provider it ought to be evident that the class 5 softswitch can monitor the quantity of minutes and will charge the clients naturally as per their use. You ought to recollect that any telephone can really associate with the class 5 softswitch.
New Releases
SMS Features with SMS Billing
PIN to PIN Balance Transfer
Mobile Topup
Callshop System
Account and user management
Multiple Calls on one account
Customer management
Prepaid/Postpaid recharge
Agent account
Batch management
Signup(customer)
Account detail(Agent,Customer)
Recharge/Payment Online
SIP Device Add/Delete
Limit the maximum number of Calls per customer
Block Prefix
CDRS
Invoice
Charges
IP Termination (Wholesale)
Real-time billing
Multiple level reseller
Multiple provider creation & login
Rate Management
Billing Increment
Termination Rates
Origination Rates
Rate Group
Connect Charge
Expiry of rates
Import Rate sheet
LCR & Gateway Management
Multiple Provider supported
Multiple Gateway supported
Add multiple SIP Providers
Provide redundancy based on cost
Strong LCR engine
Call Limitation per trunk
Many trunks per provider
Costs for provider routes based on area code
Limitation channels by each provider
Billing Reports & Invoice management
CDR (Admin, Sub-Admin, Reseller, Sub-reseller, Customer,provider )
Live Calls Report
Summary Report
Trunk Stats
Search Criteria for reporting
Export report to PDF & Excel
Invoice generation
Payment Report
Commission Report
ASR & ASD
IVR Management
IVR prompts( balance,destination, credit time)
Customize IVR in multilanguage
DID Management
DID Management from Portal
Web Interface
Multi Language Support
Real Time Customized Billing Interface (Color & Theme of Form, Table, Menu & Buttons)
Calling Features
VoIP Wholesale
Calling Card
PC-Phone
Device-Phone
Phone-Phone
Mobile VoIP
Redundant Architecture
Server Failover
Database Replication
Additional Features
Multi currency support for Balance
Signup
Email Notification
User Validation support for admin
Export data into PDF
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digitalawarenessspot-blog · 7 years ago
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Adore Infotech is a telecom service providing company. It provides callshop, VOIP software, SIP Server, #PBXSystem, Class 5 Softswitch etc. at affordable prices. To know more visit our website:http://www.adoreinfotech.com/
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astpp2020 · 4 years ago
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Which Are Must Have Features in the Modern Class 4 Softswitch?
The VoIP industry is worth billions of dollars and to get a deserving piece of your share of this profit-making industry, you have to use nothing less than the best. The class 4 Softswitch solution is one of the widely used software in this industry.
Read this article to know about the top 3 must have features in your class 4 aka wholesale VoIP Softswitch:
1. Call routing rules
The fundamental role of a wholesale Softswitch is to route calls from source to destination. There would be thousands of calls to be routed in a single moment and each call cannot be routed in the same way. The wholesale businesses often charge customers based on the routing strategy used to route the call. Thus, this feature becomes one of the most vital features in class 4 Softswitch. Some of the most popular call routing strategies aka rules these days are listed below:
·        Least Cost Routing (LCR)
·        Priority-based routing
·        Lossless routing
·        CLI routing
· ��      Non-CLI routing
You need to make sure your class 4 switch has all the required call routing rules to support your business model.
2. Compatibility
The class 4 Softswitch is situated at the center point of a VoIP telecom network. It receives call traffic to be routed and it has to transfer the calls to another class 4 switch or class 5 Softswitch. These different solutions at source and destination points, which are connected to your wholesale VoIP Softswitch, may use different codecs and protocols. Thus, your class 4 Softswitch must be compatible with all different standard protocols and codecs. It must have inbuilt features such as protocol conversion or it must support all different codecs and protocols to assure compatibility and smooth operations.
3. Billing
There are many class 4 Softswitch solutions available in the market, which offer a wide range of features, but they do not have the much needed feature, namely, VoIP billing. The wholesale VoIP business has to deal with the most complicated invoicing and billing and if the class 4 Softswitch does not have inbuilt advanced invoicing and billing software, then it may create many issues. The business owner will need to pay additionally to build a compatible VoIP billing software as billing is quite complex in wholesale VoIP business or they need to look for an open source VoIP billing solution and integrate it with the wholesale switch, which will also cost additional. Thus, ensuring that your class 4 Softswitch has an inbuilt VoIP billing solution is necessary.
Concluding Notes
There are many options available when one decides to buy a class 4 Softswitch. Each offers different features. A wholesale business owner or an aspiring startup must assure that the wholesale switch they are willing to buy has all the required features. This article shared the top 3 must-have features in an ideal class 4 Softswitch. You need to make sure your Softswitch has all of them.
ASTPP offers the most advanced class 4 Softswitch with integrated billing and multiple other VoIP solutions at the cost of a class 4 Softswitch solution. For more details, visit https://www.astppbilling.org/
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crmvoipsoftwaresolutions · 3 years ago
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A Quick Guide on Call Center Dialer Widget
The businesses need to use advanced solutions to increase their competitive benefits. The call center software is one of the solutions used by companies these days to increase competitive advantages. To make the best use of this solution, it is necessary to understand different technical terms related to this solution. Today, we are going to learn about the call center dialer widget.
What is the call center dialer widget?
It is a widget that can be used within any third party or open source solution to make use of the call center dialer within a system other than the call center solution. Now let’s understand this with more details.
The call center software provides communication features for any inbound and outbound call. Below is the list of features available during the live call:
Mute 
Unmute
Call hold and retrieve
Call transfer
These are the common functions available in the call center dialer when the call is connected. Once the call is finished, the dialer asks for the disposition. 
The call center widget is the widget that comes with all above mentioned features and it gets available in any other third party solution. It is usually used as a single sign on the system to allow agents and executives to use the call center solution dialer within any other system. Let’s see an example.
In many call centers, BPOs, KPOs, and companies the call center software is used along with the CRM (Customer Relationship Management) system. The call center dialer widget can be added to the CRM system. Once the widget is added the agents can see the call center dialer within the CRM system. The agent doesn’t need to switch to the call center software window and still, he can use the dialer feature. Once the call is ended, the agent can add the disposition in the dialer within the CRM system. This disposition will get added to the call center solution. Furthermore, the call logs will also be reflected in the call center solution so the reports can be generated and reviewed. 
Similarly, the call center dialer widget can be added to any solution. It can be an IP PBX system, class 5 Softswitch or any other solution
Now, the question is how can this be possible?
The integration of the call center dialer can be added to any system using the integration services. For example, call center CRM integration can add the call center dialer within the CRM system.
There are many benefits of this kind of single sign on system along with the simplified process of using multiple systems.
If you want to integrate the call center dialer in any of the systems, contact AC InfoSoft. This call center software provider company offers call center solutions, call center CRM integration services, call center dialer widget, VICIDial customization, call center software development, call center dialer solution, and more. To know more about AC InfoSoft and its offerings, please visit https://www.acinfosoft.com/ 
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alexcarson912 · 6 years ago
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Intelligent and State of Art Class 5 Softswitch Software for VoIP Service Providers
VoIP use is burgeoning, especially in the retail segment and VoIP service providers need to be ready to meet this demand. According to marketwatch.com the VoIP market is poised to grow to USD 190 billion by 2024. Retail segment will grow considerably, boosted consderably by the use of mobile devices in the VoIP communication chain. Managed IP PBX will account for the highest share. In both use case scenarios, the class 5 softswitch plays a key role.
Service complexity – broader possibilities
Legacy class 5 softswitch software may not be quite capable of addressing use case scenarios. Today’s operations are different from the previous generation where PSTN and voice connectivity were all that the setup had to deal with. Today’s VoIP configurations are inherently more complex and make use of, among other things, the IP Multimedia System and the class 5 softswitch must integrate with this and other topoligies to facilitate IP to IP calls, audio, video and conferencing using a variety of devices. Service providers may expect softswitches to include functions of IMS and also integrate well into various existing topologies in service provider networks. VoIP service, naturally, want the broadest possible integrations to take in IP, internet, PSTN, embedded services, value added multimedia and user services that they can offer to retail customers or to resellers.
Customization the key
Against this backdrop it is obvious that standard class 5 VoIP switch software is going to prove inadequate for the present and estimated future use case scenarios of a VoIP service provider or carrier serving retail end points. Customization is the key and roping in a developer to offer advanced tech class 5 softswitch with assisted implementation can create an infrastructure that permits smooth, ununinterrupted flow of bulk traffic with no hitches. Apart from the technical side where class 5 softswitch developers factor in the existing network topology of service providers and design the softswitch to fit right in, there are other considerations too.
Monetizing tool
VoIP service providers are sitting in a zone from where they can reach out directly to retail and individual users and also appoint a string of resellers. In addition, with class 5 softswitch in their kitty, they can offer value added services to bulk users such as WebRTC, unified messaging, personal communication and so on. Here too, customization by class 5 softswitch developer can result in:
White labelling: Service providers get white labelling softswitch they can brand in their own name and create a favorable brand image.
Language customization: A Europe or Asia based service provider will naturally want local language for billing, statements and other purposes.
Billing: A billing module that has the facility to let service provider set rates for different customers, for resellers and for end users and thus offer satisfaction in addition to generting optimal revenues.
Easy monitoring and controls: This part is indispensable and needs to be customized to suit the business model and how the class 5 softswitch is used.
Class 5 may be the younger brother of class 4 softswitch in terms of capability but it can be a money spinner for service providers if implemented right and exploited to the maximum.
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teletalkapps · 3 years ago
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Features of Class 5 Softswitch
Using a Class 5 Softswitch, which is a SIP Softswitch, you may connect to several IP networks and transport VoIP conversations from one network to the other. This programme allowed VoIP service providers to provide continuous service at a modest initial outlay, which lowered operational costs even more. It also provide Softswitch and VoIP Billing System integration.
An sophisticated retail and wholesale billing solution is provided by the Class 5 Soft Switch and VoIP Billing. All of the call-routing features that VoIP service providers need, from small businesses to major corporations, may be found in this software.
Features of the Clientele
XMPP and instant messaging for voice and video calls
Conferencing via phone or IM
Virtual Fax Machines (VFA) and Interactive Fax Machines (IVM) Clients
Parallel and Serial Calling
Call forwarding based on a certain time interval (CFU, CFB, CFNA, CFT, CFS)
In the quest for Malicious Call ID (MCID)
Anonymous Call Rejection and Call Blocking for both inbound and outgoing calls
Self-Service Interfaces for Customers
In the webRTC Client Self Care interface, the customer may easily and intuitively customise his services.
Web-based Dashboard for System Administrators
System administrators and customer service representatives may use a regular web browser to access the platform's configuration and troubleshooting apps through the Administrator Web Interface.
Web-based Reseller Interface
Customers may benefit from the C5's "white level" service offerings because of the C5's hierarchical, object-oriented interface. The platform owner may have access to the different interfaces for operational support by granting resellers administrative privileges inside their reseller realm.
Engine for Billing and Rating The creation of Call Detail Records (CDRs) may be made more dependable and consistent by using the SIP routing engine as a data source. The real-time rating engine can give
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reve-system · 5 years ago
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Softswitch is a central device in a telecommunications network that connects telephone calls from one phone line to another, across a telecommunication network or the public Internet, entirely by means of software running on a general-purpose system.
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acinfosoft-blog · 6 years ago
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Class 5 Softswitch Is an Essential Tool in International VoIP Calling Business
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Gone are the days of physically switching telephone lines to route calls. Softswitch solutions or software switchboards have taken over this fundamental function in a seamless manner. VoIP is layered on different VoIP softswitch solutions that serve this essential function of routing calls from and to traditional PSTN networks, greatly facilitating productivity while lowering telecom calls, especially when one considers international calls. It is no surprise that VoIP service providers are proliferating and profiting. In order to serve customers regardless of their location and preference for local, national or international calls, a VoIP service provider needs to be fully equipped, especially with the right type of softswitch solutions for effortless call routing.
The class 5 softswitch is a VoIP service provider may offer services to individuals or to organizations and such clients may choose to make local or national calls. Such service providers cannot simply restrict themselves and their clients to local calls that is served by one type of softswitch. Though not necessary for a VoIP service provider to include class 5 softswitch in his setup he will find it is to his advantage. It is also known as hardware based digital local exchange and helps connect end users in traditional networks whereas in a VoIP environment it is software based on SIP protocol that routes the call to the correct IP address, SIP address or a specified DID number. It is the class 5 softswitch that is the vital link for the end user and, therefore, important for a profitable VoIP business.
A caller may make an international call in which case class 5 softswitch takes care of initiating the call at the VoIP service provider or his customer’s end. This is routed to a class 4 softswitch that routes it to the destination country and to the local exchange where it is directed to the dialed number as a normal call. It helps save on costs of international telephony. Class 4 works in the background. For end users and for VoIP providers, it is class 5 that is indispensable. This type of switch carries out a host of functions:
A     user with a standard PSTN device can connect to VoIP through the installed     class 5 softswitch at the VoIP service provider’s end;        
Connections     can also be established by using IP phones or adapters connected to the     softswitch;        
Mobile     users can just as easily connect using a mobile dialer that interfaces     with the softswitch;        
VoIP     service providers can provide services to non-IP device users with class 5     softswitch from ecosmob.com serving as the vital interfacing link to     enable use of PINless and calling card services;        
Call     forwarding, auto-attendant, call rules, call waiting, call conferencing,     voice mail and videoconferencing are some of the features possible when     the class 5 softswitch serves as the crucial link and, additionally,        
It     helps VoIP service providers maintain records of calls and bill customers     automatically.        
Looking for a reliable ad feature rich class 5 softswitch solution? AC InfoSoft, one of the leading VoIP development companies, offers class 5 softswitch solution development services. For more details, please visit https://www.acinfosoft.com/class-5-softswitch/
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annexesolutions-blog · 6 years ago
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Starting a Calling Cards Business
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HOW IT WORKS:
Before we discuss how to start your own calling cards business, it is important to understand how calling cards actually work.
Selling VoIP calling cards basically means buying software (class 5 softswitch server with calling cards software, also called a calling cards platform) and wholesale minutes to all destinations and then selling them to your clients. When someone buys a calling card from you at their grocery store, they will use your minutes to make their calls and your server will bill them accordingly.
Because this system works with VoIP, you will be able to offer your clients calls at a fraction of the price of regular calls but still offer them great quality calling.
All different types of people use calling cards, whether they are people that want to call family and friends abroad, tourists that want to call their home country or small businesses that have international clients - they have benefits for everyone!
ADVANTAGES OF OFFERING CALLING CARDS AS A SERVICE OVER OTHER VOIP SERVICES
There are so many different VoIP apps today that let you make VoIP calls directly from your mobile phone - without the need of a middle-man, you may be wondering why calling cards still have a place in the market today?
First of all, many software providers allow you to use their cards from both landlines and mobiles. VoIP apps generally only work from mobiles. Calling cards are very easy to use and generally work without problems. When it comes to the VoIP apps, they are not always as reliable. When the user has internet that is not strong enough for example, the calls will be disturbed or not work at all.
There is a big market for selling calling cards as people are always looking for cheaper ways to call abroad. If done properly, this can turn into a very lucrative business.
DIFFERENT TYPES OF CALLING CARDS
There are two types:
PIN
Just as the name says it, users will need to enter their pin in order to make a call (usually found on the back of the card)
PINless
These calling cards will recognize the user and they will not have to put a pin before using the card
Once signed in, the system will ask the user to enter their access number, in the case of PIN cards - the user will need to enter their pin as well. The system will then tell the user the amount of credit he still has in his account. Now the user can enter the phone number he wishes to call - it's that simple!
You can offer your clients either only PIN, only PINless or a combination of both types of calling cards.
WHAT YOU NEED IN ORDER TO START:
In order to start a successful calling cards business there are several components you will need
Hardware
Class 5 softswitch
This is the main part of your business. You can get a softswitch from a company providing VoIP services for resellers. Make sure you get your server from a reliable company - if your softswitch doesn't work the whole business will be down. if you are just starting out, one server should be enough, when your business grows, consider adding servers to ensure stability. Having several servers also means that if one server is down for whatever reason, the other one can be used and your business won't suffer. If possible, try to get different servers from different companies to work together.
If you want to start your business with only minimal investment, you can host or rent a softswitch - this means that you pay monthly instead of paying everything upfront.
Research different class 5 softswitches from different companies and see what they have to offer. When looking into them, make sure you know what the company does when the server is down - do they have 24-hour support in case something goes wrong?
Also check out if they offer training and use it if it is offered.
Stable internet connection
This is also a very important part of the business, if there is no internet connection - there won't be any business.
It is advised to put your server in a co-location, as the internet is much less likely to go down in such places than in your home or office.
Also consider having a second internet connection as a backup in case the regular one goes down, or maybe your internet provider has a backup himself in case something goes wrong.
You can also consider having a generator to make sure your business keeps going in case of a power-cut. This obviously depends on the location you are working from, in some places it is needed more than in others.
PC
You will need a PC to manage the calling cards platform via web-interface
Printer
This is optional, you can use a printer to print your calling cards or you can have them made by a printing shop.
Software
Calling cards platform
The calling cards software or platform can be either part of or an addition to the class 5 softswitch. The calling cards software will ensure the smooth running of your business.
When researching different companies to get your platform from ask what type of calling cards it supports; PIN calling cards, PINless calling cards, or both. Ideally it should work with both.
Integrated billing
The VoIP billing software will collect the data from the call your client made, and charge for it. Integrated billing can come as part of your class 5 softswitch package.
The billing system should be easy to use and be 100 percent reliable, a reliable billing system means a reliable income.
Check out what features are important to you and make sure they are provided in your package; card PIN generation services, expiry dates, usage fee, prepaid/postpaid/flat fee accounting...
Callback, PIN codes generation system, IVR system
These are extras and make your services better.
International routes
Once you have all the hardware and software needed to start a successful calling cards business, you have to start thinking about the routes. This means you need to buy airtime in other words minutes that will allow your clients to call abroad.
Most wholesale route providers specialize in a certain area or continent, this means that they will have cheap rates to that place but they will charge more for other areas.
Get different providers for different areas, check out who has the best offers for each destination. It is a good idea to have more than one provider for each destination - that way if one route goes down, your clients can still make calls using the route from another provider.
There are also a-z providers, this means they offer routes to all destinations, this is convenient but they are also typically more expensive.
Choose international route providers wisely - you want your clients to be happy with their calls.
Choose providers based on:
Price
Obviously price is important as you want to make money. Some providers charge a monthly fee in addition to the rate per minutes so add that up when comparing different costs.
Take note of how you will be billed i.e. per second, per 30 seconds, per minute... if you are charged per minute and you will have many short calls then you will be wasting a lot of money.
Quality
Quality is just as important as price. If the call quality is bad, the clients won't come back. Make a call yourself using that route and check if it is good, there should be no delay, jitters, echo...
Also note the post-dial delay, this means the amount of time it takes from when the user dials till it rings by his recipient, the less time the better.
If the price for a route looks too good to be true, it probably is so choose wisely!
Reliability
If the route goes down, your clients will not be able to make calls. Find out how often it goes down and what the provider does about it.
Capacity
How much traffic can the route handle to that destination? If for example you think you will have 100 people calling India at the same time - make sure the route to India can handle that.
A FEW MORE STEPS BEFORE YOU CAN ACTUALLY START SELLING YOU CALLING CARDS...
Print calling cards
Before you can sell the calling cards, they need to be printed. Two points are important when designing you calling cards:
Quality
You want people to be able to use your calling cards for as long as their account has credit on it. This means that it shouldn't break after a few uses. Also, the place where the pin is, needs to be durable - it shouldn't come off before the calling card is sold but it should still come off easily when scratched.
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ikcondialer-blog · 7 years ago
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iKcon Softswitch @Fast growing product in VoIP industry.iKcon Softswitch supports Wholesale and Retail both and has features like Calling Card Solution, CallShop System, Advanced Reporting, Smart Routing and supports all major codecs.
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nelsongibs22 · 6 years ago
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The days of manually switching telephone lines to transfer calls are in the past. Softswitch or software switchboards have taken over this vital function in a seamless fashion. VoIP is layered on softswitch that serve this essential function of routing calls from and to traditional PSTN networks, greatly facilitating productivity while lowering telecom calls, especially when one considers international calls .
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